Plan Your Visit

For all ticketing enquiries please contact ticketsource on 0333 666 3366. If you have any other questions please email us at

Special Access

If you have access needs please call us in advance to reserve a seat in advance and assist with accessing the hall. We have 4 disabled parking spaces on a first come first served basis. Disabled guests can be dropped off outside of the hall.

Tickets and booking fees

Booking type Fee
Online 10% of each ticket price (this reduces, the more you spend)
Post £2 charge will apply if you would like your tickets posted to you

Tickets on the door

For most events run by us that are not sold out, there will be tickets available on the door until the event starts.

For events and shows not run by us  – for example, pantomimes, wrestling and dances – please check with the event promoter.

Lost tickets

If you’ve lost your ticket, please come to the box office before the show starts with your ID.

Refunds and exchanges

We don’t offer refunds, exchanges or credit vouchers, except when an event is cancelled by us. In this instance full refunds are always offered.

If you would like different seats for the same event already booked, please email us and we will do our best to help.


The majority of our events have seating plans with either a cabaret or theatre style layout. Please check Ticketsource for details. Some events are standing only, and these are promoted clearly on our website and ticketsource.


  • Wheelchair access
  • Toilets
  • Baby changing facilities
  • Café


The King’s Hall does not have a carpark for customers.

There is limited on-street parking on Beacon Hill, above the King’s Hall, and there are 4 designated parking spaces for customers with Blue Badges, immediately in front of the Hall, which are available on a first come, first served basis. Unfortunately, it is not possible to reserve these in advance.

Vehicular access to the Hall is controlled on busy show nights, but Blue Badge holders are able to drop off at the main entrance, when the Disabled parking spaces are full, and then park elsewhere.


Beacon Hill, Herne Bay CT6 6BA

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